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References: how Orb Data makes a difference

Discover how OrbData has made a difference

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Gulf International Bank

Events have dropped significantly and the business -right up to Board Level- can see the impact the monitoring solution is having on efficiency.

 

To support ITIL, GIB recognised the need for the right tools. Two things sprang to mind: on one hand, an ITSM solution to record problems, incidents and changes, which also included a CMDB at its core and on the other, a monitoring service to make the IT department more proactive. Discover how Orb Data's Managed Service met the requirement.

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Ghana_International_Bank

Ghana International Bank

“Now we have full visibility of all our core banking systems in one centralised place. We are made aware of any problems immediately and can take the necessary action before there’s any impact on our business. As a result, both our internal and external customers can be confident the service they experience from us is seamless and dependable.”

-Gino Brenzini, Head of IT, GHIB

 

Orb Data helped GHIB achieve all the functionality of Tivoli but without the complexity or cost traditionally associated with it –out of the box using IBM Tivoli Application Manager for Smarter Business.

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tbp

The Book People

"In the world of e-commerce, increased availability translates directly into increased sales - and this IBM Tivoli solution from Orb Data is making a considerable contribution to that."

- Scott Scott, IT Director, The Book People

Orb Data helped deploy IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager, creating a comprehensive monitoring solution for both the back-end systems and the e-commerce sites.

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Experian

“The Tivoli solution helped us align our U.S. and U.K. operations—and working with an IBM Premier Business Partner like Orb Data enabled us to complete the project on time and within budget, which considerably impressed our key stakeholders.”


Steve Coulby,

Senior Engineer, Automation & Monitoring Solutions, Experian

Experian expanded its existing IBM global software agreement to include the company’s U.K. operations and deployed the IBM Tivoli Enterprise Console® solution across its enterprise.

icon TEC reference: Experian

 

 

star

Star

“The solution from Orb Data allowed us to automate our agent deployment and configuration to meet our aggressive upgrade schedule.


This tool enabled us to deploy in a fraction of the time it would otherwise have taken, releasing valuable resources to focus on exploiting ITM to deliver enhanced business value.”


Mark Whitehead
Enterprise Management Systems Leader, Star

Star implemented Orb Data’s ITM 6 Productivity Pack in combination with the Odyssey software solution in order to meet the rapid deployment and ongoing maintenance challenges.

icon ITM Productivity Pack: Star