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Overview

The IBM Tivoli Netcool/OMNIbus: Advanced Event Processing workshop is designed for systems management personnel responsible for applying business logic to the alert processing within their Netcool/OMNIbus infrastructure.

The workshop will introduce the basic concepts behind probe rules and ObjectServer automations before studying more advanced techniques through worked examples. Common alert processing scenarios will be discussed with ample opportunity for delegates to practise the skills learnt. The workshop will also discuss the additional consideration necessary within a fail-over and multi-tiered configuration, best practice, and contrast the features available with IBM Tivoli Netcool/Impact.

The workshop is designed for systems management personnel who are familiar with the Netcool/OMNIbus architecture and are looking to expand their knowledge to enable them to develop and maintain custom event processing logic.

This workshop is based on Netcool/OMNIbus v7.3.1

Audience

This course is aimed at System Management Administrators who will be developing automations for the Netcool/OMNIbus solution.

Pre-Requisites

Prior to attending this course, you should have:

• A working knowledge of UNIX/Linux operating systems
• Familiarity with the UNIX/Linux command shell
• Familiarity of scripting techniques
• Basic knowledge of the Netcool/OMNIbus architecture

Objectives

• Design probe rules to align with the out-of-the-box triggers
• Understand the relationship between the probe rules, ObjectServer database and triggers
• Develop rules and triggers for event enrichment
• Use various techniques for automated event escalation
• Implement event suppression as part of probe rules and triggers
• Understand the various uses and techniques for event correlation
• Initiate an executable on a local or remote system
• Describe the best practice techniques for solution design
• Understand automations within a HA infrastructure and a three-tier architecture
• Compare and contrast the functionality of Netcool/OMNIbus and Netcool/Impact

Course Content

Unit 1: Introduction

• Basic Netcool/OMNIbus Architecture
• The event life cycle
• The ObjectServer database
• OOTB Triggers

Unit 2: Probe Basics

• Architecture and Configuration
• Basics rules structure
• Key tasks
• Basic Statements

Unit 3: Trigger Basics

• Trigger Types
• Basic SQL Commands

Unit 4: Event Enrichment

• Probe rule techniques for event enrichment
• ObjectServer techniques for event enrichment

Unit 5: Escalation

• Attribute based
• Time based
• X events in Y time (static & dynamic)
• Escalation via email

Unit 6: Suppression

• Expiry – How does this work? How to write rules for it?
• Deduplication– How does this work? How to write rules for it?
• Attribute based suppression via rules and triggers
• Designing and implementing a maintenance solution

Unit 7: Correlation

• Generic clearing – How does this work? How to write rules for it?
• Using deduplication to clear events
• Cause/symptom alerts

Unit 8: External Actions

• Local: Binary/API on remote box
• Remote: Problem resolution remote restart of process
• Process Agent
• Feedback from external procedures

Unit 9: Event Best Practice

• Performance Consideration
• Designing the event life-cycle

Unit 10: Fail-over and Tiered Architecture Environments

• Considerations within a fail-over architecture
• Consideration for two or three tiered architecture

Unit 11: Impact

• How does it compare
• Additional functionalities

Scheduled Classes