Advanced Mobile Notifications for Enterprise Software
Mission-Critical Notifications and Mobile Response
Enterprise Alert® adds advanced notification capabilities to Microsoft System Center, HP Software and IBM Tivoli Monitoring that go beyond 'send-and-forget'. It also adds remote ticket management and IT remote control enabling higher agility and supporting the dynamic data center. By delivering real-time intelligent notifications to accountable teams or individuals, Enterprise Alert® expedites accurate responses to provide a complete systems management solution. Smartphone Apps provide convenient trouble ticket management “on-the-go” and an instant insight into what is going on in your enterprise IT.
Reliable Alert Notifications with Tracking and Escalations
Enterprise Alert is known for its fast notification delivery and provides the most reliable support for multi-modal alert notifications. You use voice (with text-to-speech), SMS text, instant messaging, email, smartphone push, IP push and fax to send, track and escalate alerts to your people. Enterprise Alert integrates seamlessly with systems like Cisco Call Manager, Microsoft Lync, Short Message Service Centers, GSM devices, VoIP systems, Microsoft Exchange, etc.
Say “Good bye” to customized and inconsistent options for manually scheduling your teams and “Welcome” the revolution of on-call planning, automatically linking your critical alerts to the right people at the right time. Annual on-call plans with backups and escalations are drag & drop planned within minutes – export to Outlook and other calendar programs included.
Mobile Alert Management
Receive your alarms and notifications in real-time directly on your iPhone, Android, Windows Phone or Blackberry! Manage them conveniently with a tap on your smartphone's screen. Derdack’s mobile app uses Enterprise Alert to connect with various enterprise systems such as IT monitoring systems, manufacturing control systems, facility management systems, and much more.
Targeted, consolidated Notifications
Enterprise Alert is the foundation for targeted notifications, reducing “noise” and increasing accountability for critical incidents. It's alert policies link events and data from all enterprise systems to the right people who are on-call, specialists or responsible for certain systems, etc. Enterprise Alert has the most granular system for filtering and processing 3rd party events going far beyond scanning emails for plain keywords