IBM Netcool to Service Now Integration

Integrate Netcool and Service Now 



Over the last few months we have been engaged by several customers to help with their Netcool integration into ServiceNow. The links below discuss 3 of these requests:

  1. Installing the new Java gateway to connect OMNIbus and ServiceNow together.
  2. Enriching Netcool with data from the ServiceNow CMDB while minimizing the number of SOAP calls.
  3. Using data from a ServiceNow CMDB to create a  DASH service topology view and understand the impact of events.

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you would like to explore how Orb Data could be helping your business.

Ask the Experts

We are very pleased to announce that Orb Data has employed Jason Taylor who until recently had been deploying and using NOI at IBM's key UK reference account. If you would like to arrange a few hours with him  (either in person or over the phone) to understand his experiences both as a customer and now as a consultant then send us an email and we will arrange a time.


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Orb Data brings together People, Process and Technology to deliver the cornerstone of business success: the management of IT infrastructure. At our heart are our people. We have unrivalled experience, helping us to achieve an enviable reputation for excellence in project delivery. Because we’re independent, we identify actual issues and help organisations resolve them –from spec to deployment, and beyond –providing the right solution in terms of best of breed technology and support. We offer a refreshingly simple approach to the way we conduct business. We take pride in our abilities to provide first class solutions to business problems, and to conduct working relationships with honesty and integrity.

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