Orb Data – The Chapel Grenville Court, Britwell Road, Burnham, Bucks SL1 8DF, UK.
Tel: 01628 550450 email: info@orb-data.com
BURNHAM September 6th, 2010 Two of IBM’s Premier Business Partners, each a specialist with the Tivoli software brand, today announced a strategic partnership to promote, sell and support project implementations of the Tivoli portfolio of automation products.
Orb Data's impressive legacy of projects to implement IT infrastructure management, combined with Peacock Engineering's history of successful implementations of the Maximo suite of products, allows the two companies to jointly offer a complete IT service management capability, which meets the needs of companies looking to fully exploit the investment they have made in Information Technology.
"IBM's developments and acquisitions in the Tivoli Software Group have enabled its business partners and clients to enjoy an unrivalled breadth of functionality for managing complex IT infrastructures" said Mike Knapp, Director at Peacock Engineering. "The monitoring and system wide management capabilities of the Netcool/OMNIbus suite are complimented by Asset Management for IT and the Service Request Manager capabilities from the Maximo stable.”
The IBM Tivoli NetcoolOMNIbus product suite consolidates complex IT and network operation management tasks. IBM Tivoli Service Request Manager (TSRM) and Asset Management for IT (TAMIT) products provide the solutions to manage the IT assets (software and hardware) and to control the workflows and service responses to system faults and planned infrastructure and software changes. They link with the Tivoli Discovery tools to provide a comprehensive Configuration Management Database (CMDB) of deployed assets, and through Workflow and Service Level management the products support controlled responses to system events.
“We are delighted to be working with Peacock Engineering,” says Nigel Brown, Managing Director at Orb Data. “We feel that the partnership provides some great synergies that will enable us jointly to meet a customer’s needs whether they be managing the availability of IT resources or the processes involved in delivering the services provided by those resources. The partnership will provide both our customers and IBM, with a single entity for complex Tivoli deployments, ensuring that the quality that each company is renowned for will be available to projects where both Tivoli Availability and Maximo products are being implemented.”
Orb Data specialises in the delivery of services related to enterprise management. Through our partnerships with leading software solution providers for the enterprise, we can offer our customers a wide range of consultancy services to maximise the potential benefits of your implementation.
The Peacock Engineering team have nearly 200 man years of experience of implementing and operating the Maximo suite of products, and have provided integrations between Service Request Manager and Netcool/OMNIbus using consultants with ITIL v3 certification in addition to IBM's Deployment Professional qualifications.
ENDS