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Orb Data Self-Service Portal

The Self-Service Portal (SSP) from Orb Data provides a new way to deliver Enterprise Monitoring services to your business. Now including out of the box integration with IBM Tivoli Monitoring, it is even easier to establish a Self-Service approach to monitoring your Enterprise.

• Define and maintain consistent monitoring standards
• Improve service quality and agility
• Meet security and audit requirements

Devolved Responsibilities

What is SSP?(requires audio)

SSP lets you delegate and collaborate between the Systems Management (ESM) team, their customers, operations and subject-matter experts. Application and system owners can select and configure monitoring directly, without specialist knowledge and without involving the ESM team. Operations groups can dynamically reconfigure server monitoring on demand. Common configurations can be deployed and removed automatically.

Devolving responsibilities in this way improves the richness, relevance and accuracy of monitoring configuration, increases end-user awareness and involvement, and releases the ESM team to focus on service quality.

Find out more about SSP:

Why Self-Service?	Best Practices and Standards
Version Control and Change Management	Delegation and Collaboration