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Delegation and Collaboration

Devolved Responsibilities

SSP lets you delegate and collaborate between the Systems Management (ESM) team, their customers, operations and subject-matter experts.

Application and system owners can select and configure monitoring directly, without specialist knowledge and without involving the ESM team.

Operations groups can dynamically reconfigure server monitoring on demand. Common configurations can be deployed and removed automatically.

Devolving responsibilities in this way improves the richness, relevance and accuracy of monitoring configuration, increases end-user awareness and involvement, and releases the ESM team to focus on service quality.