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Service Transition

Service Transition | Orb Data
Service_Transition_copy Service Transition is perhaps the most important aspect of managing IT Service Management changes. Moving a solution from concept to a live running service can be a risky undertaking, but when it is done well, the rewards are potentially huge.

 

Orb Data’s Services team has delivered under these circumstances time and time again, and we know how to ensure that your Transition will achieve your Business goals. This e-mail address is being protected from spambots. You need JavaScript enabled to view it to find out how we can help you with Transition Planning (Programme and Risk Management), Asset & Configuration Management, Release & Deployment Management, and Change Management.

 

Service Management for ESM

Effective Service Management practices are the foundations that underpin IT Operations' ability to deliver reliable Services and Business value. Without them, any organisation's capacity to meet the demands of its customers (external or internal) is going to be compromised, sometimes fatally:

Read more: Service Management for ESM

   

ITSM Deployment Best Practices

In common with most IT projects, and consistent with recognized best practice, our implementation approach has the following phases, ensuring that the production solution is implemented smoothly:

Read more: ITSM Deployment Best Practices