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Tivoli Services

Service Delivery and Process Automation

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From Incident and Problem to Change and Release management, asset discovery to CMDB creation and maintenance, software deployment and patch management, scheduling and workload management, the IBM Tivoli portfolio has the right tool for the job.


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Service Availability and Performance Management

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Improving the Availability and Performance of critical Business Services, yet still maintaining or reducing operational costs; a goal which is recognised by most Service Delivery organisations.


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Network and Service Assurance

network_space Networks; central to every single IT Service supporting Businesses and their transactions in the world today, from simple email communications to million pound trades in complex financial applications, nothing works without the underlying network infrastructure.

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Asset Management

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Robust Asset Management is at the core of effective IT Service Delivery and Infrastructure Management. Unless you know what you own, where it is, and how it is configured, it is almost impossible to apply Service Management best practice.

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