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VMware Managed Service

Orb Data’s Managed Services allow you to manage your servers and applications while we manage the Tivoli applications.

Orb Data’s Tivoli as a Service (TaaS) monitoring solution is built around best practice availability management using both, key ITIL processes and our experience gained over many years of running and implementing successful IBM Tivoli implementations.

The service allows you to reduce and spread your costs by:

  • Having no initial implementation costs
  • Having no training costs
  • Keeping your staff doing what they do best

whilst realising the ROI benefits from a first class Tivoli solution.

Key Features

  1. Tivoli servers and software are owned and managed by Orb Data at its Data Centre.
  2. The management servers connect via VPN to an Orb Data Management Server acting as a gateway to the servers
  3. An instance of IBM Tivoli Monitoring is created and available for use in less than 7 days
  4. You can access  & deploy agents you need.
  5. You can access your own management portal over the web
  6. Management infrastructure events are sent to Orb Data

Service Overview

Using the ITIL foundations we have designed a service built around six key pillars, which when implemented together, help to realise the significant benefits of an availability solution whilst allowing the customer the freedom of a true Cloud solution.

Click on a pillar for more detail...

IBM Tivoli SmartCloud Monitoring

IBM’s capacity and planning tool for VMware IBM® Tivoli® SmartCloud Monitoring leverages the VMware 6.2.3 agent, a new capacity analytics database, the Tivoli Integrated Portal (TIP) and Tivoli Common Reporting (TCR) 2.1 with an embedded Cognos reporting engine to provide the answer. It can also take a feed from Tivoli Application Dependency Discovery Manager (TADDM) so that changes made to the Virtual infrastructure can be displayed alongside the alerts and capacity data. Read More>

Architecture