Orb Data – The Chapel Grenville Court, Britwell Road, Burnham, Bucks SL1 8DF, UK.
Tel: 01628 550450 email: info@orb-data.com
Network and Service Assurance
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Networks; central to every single IT Service supporting Businesses and their transactions in the world today, from simple email communications to million pound trades in complex financial applications, nothing works without the underlying network infrastructure. | 
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Tivoli Netcool network management software provides the end-to-end integrated management, problem isolation, and automation needed to ensure your network delivers a reliable service.
Find out how the experts at Orb Data can support you in Designing and Implementing the best Network Management solution for you.
Featured Services
ITNM Upgrade
IBM Tivoli Network Manager Version 3.9 is the most up to date and comprehensive network manager product in the IBM Tivoli portfolio. Orb Data’s upgrade service can plan and implement the upgrade of your current ITNM version and advise you on how to take advantage of the new features.. Read more...
Consolidating Data Sources with ITNM
A common problem for organisations with many datasources is that users are constantly browsing between one source and another in order to gather the information needed to complete their duties. The absence of a cosolidated view of resources is counterproductive, particularly in the case of an Business critical environment such as a Network Operations Centre (NOC). Read more...
Automated out-of-hours escalations
The effective prioritisation of resources towards the most important IT issues is critical to effective Service Delivery, Availability Management, and Incident and Problem resolution. Yet many organisations rely on local knowledge to prioritise events and Operations teams making round robin call outs overnight to find the right team to resolve issues. A logical step for a maturing Event Management solution is to automate escalation of Service affecting incidents. Read more...
News and Views
Pulse Comes to You
Join us on 30th May in London at PCTY 2012 and sea what integrated service management means for ...Which ITM Situations are REALLY running on my Agents?
The comforting green glow of a healthy service dashboard inspires dangerous complacency if the...Self Service for IBM Tivoli Monitoring
Invitation to a webinar: Orb Data’s Self Service Portal (SSP) for Enterprise System Monitoring (ESM)...New workshop announced:
Netcool/OMNIbus: Advanced Event ProcessingTEC to OMNIbus: the business case for migration
New Whitepaper availableNew training schedule now available!
View our course schedule.Orb Data offers Tivoli as a Service
Orb Data unveils two new service offerings. See what respected writer, Dave Bailey of Computing has...Global first: AAA status for IBM Service Management
Orb Data continues to provide unrivalled service to Tivoli customersNext steps?
Why not contact us to seehow we can help:
Expert Info
