Archive for the ‘ Advanced Event Management’ Category

Use Netcool to Leverage Service Now Discovery and CMDB Data

In a previous blog I outlined a possible method of integrating IBM Tivoli Netcool (specifically Impact/TBSM) with Service Now to raise incidents.This blog will outline one possible method to be employed to enrich IBM Tivoli Netcool with data from the Service Now (SNOW for short) Configuration Management Database (CMDB). The method in this blog was […]

Netcool Operations Insight – What exactly is it and how can I get it?

Only a few years ago when we were installing monitoring tools (and more specifically Data Warehouses) a common limiting factor was the storage capacity needed. However over the last few years and with the advent of cloud and very cheap storage the problem has shifted. The issue now is how companies can make sense of […]

Netcool Operations Insight: Questions and Answers

What is Netcool Operations Insight? Netcool Operations Insight is a combination of existing IBM products (Netcool/OMNIbus, Netcool/OMNIbus Message Bus Gateway and SmartCloud Analytics – Log Analysis) plus pre-written configurations and customisations for the different components to facilitate the integration and aid usability. What do the Netcool Operations Insight Integrations do? All alerts received by the […]

Netcool/OMNIbus Web GUI Maps

As a staple part of the Netcool/Webtop product, which is now shipped as Netcool/OMNIbus Web GUI, the Map interactive graphical view feature has been around for a long time but a recent customer engagement reminded me how useful it can be when there is a need for a high-level or management style dashboard view. If […]

IBM Tivoli Analytics for Service Performance – Update

A few weeks back I wrote a blog post regarding Tivoli Analytics for Service Performance.  The test system that I set up to analyse data from an ITM Tivoli Data Warehouse implementation has now been running for over a month.  With the initial learning phase completed,  TASP has now started detecting metric anomalies and generating […]