Archive for the ‘ IT Service Management’ Category

How Basic Endpoint Patching Helps Protect Against Ransomware and Other Attacks

By George Mina On Friday, a group of unknown threat actors carried out one of the largest cyberattacks of its kind, which infected hundreds of thousands of computers in 150 countries. The ransomware, known as WannaCry, exploits a Microsoft Windows OS vulnerability that was patched in Microsoft’s Security Bulletin two months ago. The universal advice […]

10 Reasons why you should be using Predictive Insights

BM have designed and developed Predictive Insights from the ground-up and because of that it has been able to respond to customer demands and requirements for a real-time performance analysis tool. But why should your company consider using Predictive Insights? Here are 10 reasons why Predictive Insights can quickly help you improve the quality of your enterprise monitoring, reduce incidents and save money.

How to integrate Nagios with ServiceNow Incident Management

Is your Nagios renewal coming up? Let us quote and we will guarantee to  beat your normal price. Take a look here to get an initial quote without any sales interaction. I was recently asked by a customer to integrate Nagios with Service-Now and after looking into existing options I came across only one and […]

Discovering your devices before moving to the cloud or consolidating data centers

We have been asked by a few companies if they can use Tivoli Application Dependency Discovery Manger (TADDM) to quickly discover what devices they have in a data center before either moving to the cloud or closing data centers due to consolidation. In addition Managed Service Providers (MSP) have requested the ability to discover the […]