Archive for the ‘ IT Service Management’ Category

Job Opportunity – Graduate / Trainee

Graduate Systems Management Consultant Company Website: Orb Data Ltd Location: Green Park, Reading Download PDF: Graduate Systems Management Consultant Job Description This job is suitable for an ambitious IT graduate to join our expanding Managed Services team.  Orb Data are the premier IBM partner in the UK for Enterprise Systems Management and you will be joining a team […]

Netcool Operations Insight – What exactly is it and how can I get it?

Only a few years ago when we were installing monitoring tools (and more specifically Data Warehouses) a common limiting factor was the storage capacity needed. However over the last few years and with the advent of cloud and very cheap storage the problem has shifted. The issue now is how companies can make sense of […]

Predictive Monitoring – a worked example

I’ve blogged about predictive monitoring technologies before however I think there is now evidence that the tools are starting to be used as part of an IT team’s core toolset. The big change for me is that large software vendors such as IBM are now taking the tools very seriously to the extent that they […]