Archive for the ‘ IT Service Management’ Category

Netcool Operations Insight – What exactly is it and how can I get it?

Only a few years ago when we were installing monitoring tools (and more specifically Data Warehouses) a common limiting factor was the storage capacity needed. However over the last few years and with the advent of cloud and very cheap storage the problem has shifted. The issue now is how companies can make sense of […]

Predictive Monitoring – a worked example

I’ve blogged about predictive monitoring technologies before however I think there is now evidence that the tools are starting to be used as part of an IT team’s core toolset. The big change for me is that large software vendors such as IBM are now taking the tools very seriously to the extent that they […]

IBM SmartCloud Analytics – Predictive Insights 1.2.0.2

The Tivoli Analytics for Service Performance product, which I first wrote about here and here, has since been rebranded under the IBM SmartCloud Analytics umbrella and is now known as IBM SmartCloud Analytics – Predictive Insights. The latest 1.2.0.2 version introduces the following new features: Related Metrics: SmartCloud Analytics – Predictive Insights now allows you […]

Netcool Operations Insight: Questions and Answers

What is Netcool Operations Insight? Netcool Operations Insight is a combination of existing IBM products (Netcool/OMNIbus, Netcool/OMNIbus Message Bus Gateway and SmartCloud Analytics – Log Analysis) plus pre-written configurations and customisations for the different components to facilitate the integration and aid usability. What do the Netcool Operations Insight Integrations do? All alerts received by the […]