Introduction Those familiar with the Netcool product suite will be aware that Impact has included the feature for “self-monitoring” for some time. This enables Key Performance Indicators for runtime performance to be collected and analysed, for example memory usage and event queue size. Alerts are generated based on pre-defined thresholds. Similar features have now been […]

The original version of the Netcool/OMNIbus Probe for SCOM 2007 proved somewhat troublesome to configure, specifically the communication that required the set-up of SSL certificates. Thankfully the latest version relies on standard Kerberos authentication and so configuration is much simplified. The Netcool/OMNIbus Probes for SCOM (there are versions to support SCOM2007 and SCOM2012) collect alarms […]

I recently completed an integration of IBM Tivoli Netcool Impact 6.1 and Netcool/OMNIbus with ServiceNow. This blog will outline the process and methods that can be used to integrate the manager of managers (OMNIbus) with a service desk solution such as ServiceNow. The customer requirement was for any event that met a specific set of criteria would be […]