Our Consulting Services are focused on providing IT-specific Business & Technology Advisory Services to our clients.
Orb Data has extensive experience and ability to deliver ITSM solutions to meet the needs of clients of varying size and complexity in virtually every industry sector.
Our leading practice process repository for IT organisations, allows our consultants to design, implement, execute, measure and optimise current business processes, in accordance with business and systems requirements.
We bring deep technology and process expertise, as well as leading ITSM technology solutions to deliver resilient, agile and integrated solutions, enabling both cost saving initiatives and growth strategies for a healthy and sustainable business environment.
We are widely recognised as the IBM partner of choice for the Netcool, Cloud and Tivoli Automation and Scheduling space, and have worked in the Service Availability and Event Management field since the company was formed.
Our technical expertise is unsurpassed as demonstrated by our status as an IBM Gold Business Partner. We continually invest in the training of our employees to ensure we offer the best possible Consultancy and hold over 60 certifications in Tivoli, ITIL and PRINCE2.
Because we are independent, we identify actual issues and help organisations resolve them –from spec to deployment, and beyond –providing the right solution in terms of best of breed technology and support.
We value all of our customers highly and provide excellent aftercare. Orb Data assigns a Technical Account Manager to each of its customers. The aim of this role is to establish regular, monthly contact with the customer’s technical counterpart, in order to augment the support provided by IBM.