Archive for the ‘ Consultancy’ Category

Cloud Pak for Watson AIOps: Migrating of NOI to Event Manager

Cloud Pak for Watson AIOps v3.2 has changed the “packaging” once more, and now AI Manager and Event Manager are installed by separate operators, into separate namespaces, and require additional steps to integrate the two solutions. This provides an incremental path for existing Netcool Operation Insights (NOI) customers to migrate to the fully Cloud Native […]

Cloud Pak for Watson AIOps: Event Dashboard not working

Across several recent Cloud Pak for Watson AIOps (CP4WAIOps) installs I’ve noted a consistent issue where the Event Dashboard does not render correctly. Initially it looks like no filters have been assigned to the dashboard. Unfortunately, opening the Event Dashboard Editor highlights a similar issue where the Dashboard Layout section is blank.   The root […]

Netcool Impact: Haven’t I processed that event already?

It’s not often that I get excited about feature enhancements introduced by fix packs, possibly not since ITM 6.3.0.5 introduced the ability to run ad-hoc scripts for data collection from the OS Agents. Fix Pack 21 for Netcool Impact v7.1 is one of those rare occasions! The Fix Pack delivered a new feature that will […]

Impact DASH Console Integration broken by Fix Pack 22

I plan for this to be my shortest blog so far, with the single objective of sharing some technical information that might assist those installing Netcool Impact v7.1 Fix Pack 22. I applied FP22 for Netcool Impact v7.1 yesterday and it broke the DASH Console Integration for Impact. No other patches were applied at the […]