Archive for the ‘ Advanced Event Management’ Category

Executive Dashboards with Netcool’s Map Widget

Executive dashboards are a vital part of any operations centre. For businesses with nationally or internationally distributed resources, for example branches, stores or data centres, plotting status information for those locations on a geographic map provides useful insight to the overall service. Historically, maintaining a Netcool dashboard to display location status on a geographical map […]

Searching for the Holy Grail

Ever since I started deploying enterprise system management (ESM) solutions the Holy Grail has been finding a methodology for Rapid Deployment. Twenty to twenty-five years ago a typical project would not be counted in days or hours but months and years. I spent a pleasant 9 months in Frankfurt deploying Tivoli and when I left […]

Danshari – The age of minimalist monitoring

Danshari is a Japanese concept meaning to declutter. It is formed of 3 ideograms (断捨離), meaning “refuse”, “dispose” and “separate”. I’m reading a book at the moment called Goodbye Things by Fumio Sasaki in which he shares his personal minimalist experience, offering specific tips on the minimizing process and revealing how the new minimalist movement […]

You’ve moved your service desk to the cloud now what about your monitoring tools?

For the last 20 years one of the most common requests that I have received at Orb Data is to perform an integration of the IBM monitoring tools with the customer’s service desk. When we first started the company in 1998 this was almost uniquely Remedy Action Request System (ARS) however at some point in […]

How to integrate Nagios with ServiceNow Incident Management

Is your Nagios renewal coming up? Let us quote and we will guarantee to  beat your normal price. Take a look here to get an initial quote without any sales interaction. I was recently asked by a customer to integrate Nagios with Service-Now and after looking into existing options I came across only one and […]