IBM Tivoli Monitoring v6.3 has introduced a number of new components to the ITM solution based around Jazz for Service Management and “The Dashboard Application Service Hub”, i.e. the renamed Tivoli Integrated Portal. So is this all just a case of rebadging? What is Jazz for SM and how does it shape up? The combination […]

Over the last few years I have spent a great deal of time working within the event management arena for numerous and varied customers. This experience has enabled me to look across differing environments and compare the how’s and why’s of solution design and creation. Food for thought Businesses naturally spend time developing, and even perfecting their Event Management solution […]

I recently completed an integration of IBM Tivoli Netcool Impact 6.1 and Netcool/OMNIbus with ServiceNow. This blog will outline the process and methods that can be used to integrate the manager of managers (OMNIbus) with a service desk solution such as ServiceNow. The customer requirement was for any event that met a specific set of criteria would be […]

I’ve been having fun and games with Netcool/OMNIbus v7.4 over the past few weeks since GA. The new release is continuing the slow plod to enabling access via mobile devices. Following in the footsteps of the gauges is the Mobile Event Dashboard, the mobile device equivalent of the Event Dashboard. From a TIP perspective there […]