Archive for the ‘ Data Centre Management’ Category

Automatically Fixing Issues using Netcool and Ansible

Netcool is a well-recognised and trusted event management solution, consuming events from all types of technologies, including cloud, network devices, servers and applications. The Netcool solution has always included the feature to enable an automated response to be executed from events, using process control, aiding the swift resolution of issues. IBM Runbook Automation (RBA) is […]

Executive Dashboards with Netcool’s Map Widget

Executive dashboards are a vital part of any operations centre. For businesses with nationally or internationally distributed resources, for example branches, stores or data centres, plotting status information for those locations on a geographic map provides useful insight to the overall service. Historically, maintaining a Netcool dashboard to display location status on a geographical map […]

Support for CentOS has been discontinued. What’s next for its users? – UPDATE

On Tuesday December the 8th 2020 Red Hat announced that it was bringing the end-of-life of CentOS v8 forward by 8 years, from 2029 to the end of 2021. CentOS v7 will remain supported until 30th June 2024 as was originally planned but the focus of the CentOS project will shift to a new version […]

You’ve moved your service desk to the cloud now what about your monitoring tools?

For the last 20 years one of the most common requests that I have received at Orb Data is to perform an integration of the IBM monitoring tools with the customer’s service desk. When we first started the company in 1998 this was almost uniquely Remedy Action Request System (ARS) however at some point in […]

Is your company ready for GDPR?

Time to GDPRCountdown Data protection has become a big issue over the last few years and as a result the UK’s Information Commissioner’s Office (ICO) is becoming increasingly aggressive with its fines for DPA related offences. In 2010 there were just 2 fines totalling £160,000 but so far this year (up to August 2017) there […]