Archive for the ‘ Opinion’ Category

IBM have acquired Instana: How significant is the purchase?

I’ve been working with IBM’s Monitoring and Event Management products for about 25 years and in that time, there have been 3 big events that significantly changed the products that we deployed. Firstly, there was the introduction of the Tivoli Enterprise Console (TEC) into the portfolio in 1996 that introduced the concept of rules such […]

You’ve moved your service desk to the cloud now what about your monitoring tools?

For the last 20 years one of the most common requests that I have received at Orb Data is to perform an integration of the IBM monitoring tools with the customer’s service desk. When we first started the company in 1998 this was almost uniquely Remedy Action Request System (ARS) however at some point in […]