Is your Nagios renewal coming up? Let us quote and we will guarantee to  beat your normal price. Take a look here to get an initial quote without any sales interaction. One of the more common tasks performed by System Monitoring/OSS administrators is to configure the OSS to run on non-standard ports. Usually there is […]

Following on from the sterling work of my colleague Nick Lansdowne, this blog will build upon Nick’s blog to provide a historical view of the device count numbers. This historical view will leverage the work discussed in Nick’s previous blog (Netcool/OMNIbus License Compliance: Easy access to your device counter report). A historical view is useful […]

  RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much used Web Services DSA (SOAP) The majority of these integrations used SOAP […]

Recently IBM released a Java gateway for ServiceNow (nco_g_servicenow-2_0), which marks the first time that IBM have released a dedicated integration to connect OMNIbus and ServiceNow together. Previously it has only been possible to connect OMNIbus and ServiceNow via Netcool/Impact (as detailed in one of my previous blogs) however ServiceNow no longer supports the Netcool […]

Recently we applied the latest fix pack (at time of writing this is Fix pack 11) to the DB2 9.7 server that hosts our TWS 8.6 (fix pack 3) database. However, when running a simple custom report in the GUI we were greeted with the following error message AWSU1200E: On checking the SystemErr.log the following error […]