I spent a week or so recently studying for (and passing) an IBM certification for Cloud Pak for Business Automation. All the components of this product have business value however the product that interested me the most was IBM Process Mining. This product was recently acquired from an Italian company called myInvenio to enable IBM […]

IBM’s Dashboard Application Services Hub (DASH) gives us the ability to view data stored in the Netcool OMNIbus ObjectServer through customisable views and filters of varying complexity.  The ability to precisely design how alerts are presented to an operator is invaluable for an efficient workflow, but sometimes all you need is a high-level overview. When […]

RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much-used Web Services DSA (SOAP) The majority of these integrations used SOAP as REST […]

Is your Nagios renewal coming up? Let us quote and we will guarantee to  beat your normal price. Take a look here to get an initial quote without any sales interaction. I was recently asked by a customer to integrate Nagios with Service-Now and after looking into existing options I came across only one and […]