It’s not often that I get excited about feature enhancements introduced by fix packs, possibly not since ITM 6.3.0.5 introduced the ability to run ad-hoc scripts for data collection from the OS Agents. Fix Pack 21 for Netcool Impact v7.1 is one of those rare occasions! The Fix Pack delivered a new feature that will […]
I plan for this to be my shortest blog so far, with the single objective of sharing some technical information that might assist those installing Netcool Impact v7.1 Fix Pack 22. I applied FP22 for Netcool Impact v7.1 yesterday and it broke the DASH Console Integration for Impact. No other patches were applied at the […]
As some of you may know Orb Data run a remote managed service in which we offer to fully manage an aspect of an Information Technology Service Management (ITSM) solution such as Monitoring, Scheduling or Mobile Device Management. A facet of what we deliver as part of this service is to patch the solution as […]