Archive for the ‘ Advanced Event Management’ Category

You’ve moved your service desk to the cloud now what about your monitoring tools?

For the last 20 years one of the most common requests that I have received at Orb Data is to perform an integration of the IBM monitoring tools with the customer’s service desk. When we first started the company in 1998 this was almost uniquely Remedy Action Request System (ARS) however at some point in […]

How to integrate Nagios with ServiceNow Incident Management

Is your Nagios renewal coming up? Let us quote and we will guarantee to  beat your normal price. Take a look here to get an initial quote without any sales interaction. I was recently asked by a customer to integrate Nagios with Service-Now and after looking into existing options I came across only one and […]

Java-Free Web GUI

Many of Orb Data’s customers have been interested in the latest Web GUI Fix Pack, v8.1.0.6, to enable them to move to a fully java-free experience for the operators. This panacea will remove the headache of juggling multiple java versions for the various operator applications. The Web GUI Event Viewer has been available as a fully functional replacement […]

IBM Tivoli Netcool presents the new Java gateway for ServiceNow

Recently IBM released a Java gateway for ServiceNow (nco_g_servicenow-2_0), which marks the first time that IBM have released a dedicated integration to connect OMNIbus and ServiceNow together. Previously it has only been possible to connect OMNIbus and ServiceNow via Netcool/Impact (as detailed in one of my previous blogs) however ServiceNow no longer supports the Netcool […]