I’ve been involved with Event Management and more recently AIOps products for over 30 years and in this time, I’ve written several presentations and blogs on how to secure a Return on Investment (ROI) for the software we are implementing or selling. Many of these cases rely on an understanding of the cost of an […]

Many years ago, I wrote a workshop and a corresponding whitepaper on the business case for moving from the Tivoli Enterprise Console (TEC)  to Netcool OMNIbus. It proved quite popular, and I ended up presenting this for IBM at a few user groups around Europe and a slightly longer hands-on workshop many times at Orb […]