Recently my toaster which I’d had for 32 years toasted its last slice of bread and I was forced to replace it with a newer model. Even though the toaster was cheap and looked ugly it worked just fine and was the first thing my mother bought me when I left home and so I […]

RESTful API “A new hope” Over the years I have done a fair number of IBM Netcool Impact to Service Desk integrations. Using a variety of methods such as: Perl script called via an Impact policy (JRExecAction) Impact policy leveraging the much-used Web Services DSA (SOAP) The majority of these integrations used SOAP as REST […]