Archive for the ‘ Technical’ Category

Discovering your devices before moving to the cloud or consolidating data centers

We have been asked by a few companies if they can use Tivoli Application Dependency Discovery Manger (TADDM) to quickly discover what devices they have in a data center before either moving to the cloud or closing data centers due to consolidation. In addition Managed Service Providers (MSP) have requested the ability to discover the […]

Use Netcool to Leverage Service Now Discovery and CMDB Data

In a previous blog I outlined a possible method of integrating IBM Tivoli Netcool (specifically Impact/TBSM) with Service Now to raise incidents.This blog will outline one possible method to be employed to enrich IBM Tivoli Netcool with data from the Service Now (SNOW for short) Configuration Management Database (CMDB). The method in this blog was […]

Predictive Monitoring – a worked example

I’ve blogged about predictive monitoring technologies before however I think there is now evidence that the tools are starting to be used as part of an IT team’s core toolset. The big change for me is that large software vendors such as IBM are now taking the tools very seriously to the extent that they […]