Recently IBM released a Java gateway for ServiceNow (nco_g_servicenow-2_0), which marks the first time that IBM have released a dedicated integration to connect OMNIbus and ServiceNow together. Previously it has only been possible to connect OMNIbus and ServiceNow via Netcool/Impact (as detailed in one of my previous blogs) however ServiceNow no longer supports the Netcool […]
We have been asked by a few companies if they can use Tivoli Application Dependency Discovery Manger (TADDM) to quickly discover what devices they have in a data center before either moving to the cloud or closing data centers due to consolidation. In addition Managed Service Providers (MSP) have requested the ability to discover the […]
IBM issued a flash notice regarding ITM TEP client jar file certificates expiring as of April 2016 and requires you to get these jar(s)/zip files from the TEP server and pass it on to IBM support in order to re-sign the certificates. Failing to do so before April 2016, will mean you will not […]
This four-part video presentation demonstrates how you can use the out-of-the-box tools provided with TADDM to create custom database views to simplify TADDM reporting. Visits: 4
In a previous blog I outlined a possible method of integrating IBM Tivoli Netcool (specifically Impact/TBSM) with Service Now to raise incidents.This blog will outline one possible method to be employed to enrich IBM Tivoli Netcool with data from the Service Now (SNOW for short) Configuration Management Database (CMDB). The method in this blog was […]