I recently completed an integration of IBM Tivoli Netcool Impact 6.1 and Netcool/OMNIbus with ServiceNow. This blog will outline the process and methods that can be used to integrate the manager of managers (OMNIbus) with a service desk solution such as ServiceNow. The customer requirement was for any event that met a specific set of criteria would be […]

There are 3 ways that you can use to do this: Monitor the TWS Master and Backup Domain Manager with event-driven rules ITM integration Or lastly using the Orb Data TWS 8.X agent. This blog briefly discusses each option. Monitoring with event-driven workload automation rules. EDWA. Some basic monitoring of the TWS server can be […]

I’ve been having fun and games with Netcool/OMNIbus v7.4 over the past few weeks since GA. The new release is continuing the slow plod to enabling access via mobile devices. Following in the footsteps of the gauges is the Mobile Event Dashboard, the mobile device equivalent of the Event Dashboard. From a TIP perspective there […]

There is a difference between the way iOS 5 and iOS 6 handle verified SSL certificates. I have just been installing a cloud based IBM Endpoint Manager solution that included Mobile Device Management for iPhones. The iOS management extender was installed with a verified signed SSL certificates. During testing I logged in an iPhone running […]

During day to day operations most IT environments are subject to some degree of planned change or managed outage. If effective monitoring is in place, it is highly likely that this type of activity will result in the generation of “false-positive” alerts that have little or no value to the business whilst the work is […]